We are obsessed with creating value, and continuously improving the customer experience of our clients. Every day we ask ourselves, “how can we do better?”, “how can we serve our clients better?” We evaluate our success based on customer experience and community impact. We, therefore, benchmark ourselves against top international standards. This is why we were delighted to partner with Imperial College of London’s Business School for their MBA Global Experience Week. We worked with five of their MBA students for a week to ask Continue reading →
“Do you think there are any companies in Africa with an annual turnover of a billion dollars?” I asked the class of MBA students at Dalhousie University in Halifax, Nova Scotia, Canada. They all hesitated. “There must be at least one!”, one student chimed in. I smiled. This was my icebreaker during a guest lecture I was giving to MBA students as part of their Emerging Markets class. I took a few quick votes by show of hands and at least half of the class Continue reading →
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